Compliments, comments or concerns

If you have any queries or concerns which you feel needs to be discussed, we encourage you to firstly speak to a tutor or a member of the Learner Services Team. To reach out to our Learner Services manager with your thoughts, you can email learnerservices@creativesportleisure.co.uk or telephone 07947 658 864.


If, after talking to a tutor or Learner Services you still feel a resolution hasn’t been met, you can progress your query using the email address csl@creativesportleisure.co.uk. One of our colleagues will assign an appropriate member of the team to manage your queries further.


Any complaint received in writing will be addressed within 5 working days and you will receive written confirmation of any action taken, where required.