Customer Service Practitioner

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.

Key Responsibilities

Responsibilities will include demonstrating excellent customer service skills and behaviours at all times, as well as product and/ or service knowledge when delivering to your customers.
Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media.

Further course content to follow

To find out more about this Apprenticeship, either as an employer or prospective learner, contact us at training@creativesportleisure.co.uk for more information.